Meet the Owner
I've had an affinity for animals since I can remember, in particular dogs. I grew up surrounded by dogs, horses, guinea pigs, ducks, chickens and other various animal. I was destined and so lucky to have ended up working with what I love. After several years of working in the pet industry while I completed my degree, it seemed insane to me not to not utilise my knowledge of animals and my love of all things pet related. During my final year at university I acquired a fur kid of her own 'Buddha' which I absolutely adored and obsessed over. My love for Buddha pushed me further to explore and learn more about being a good 'mum'! I began to research more and more about different ways of enriching our pets lives. As I completed my double degree in Business Marketing and Human Resources, I couldn't help but think that working with animals and helping other people learn more about their pets was where I was meant to be. So when I finished her degree I set out to open The Pet Pad. A place where people who adored their pets as if they were family, could come and get friendly advice, fantastic products and services and basically obsess and gush over their pets freely!
The Pet Pad first opened our doors in 2004 in Brunswick Street New Farm operating a Boutique style retail shop with unique products. We quickly expanded our business to include grooming and a small amount of 'daycare' to special customers. The demand for day care for fur kids grew quickly and so we relocated to our huge current premises at Doggett St Newstead. This allowed us to offer a bigger, better daycare, grooming and retail to our local area and beyond.
The Pet Pad prides itself on responsiveness to client needs and holds customer service standards in the highest esteem. We are committed to making you the client and your pet happy and satisfied with the services we provide. We are a 100% family owned business we support local small business because we believe we are part of a community.
Our basic philosophy is simple:
Your pet is part of your family and as such deserves the very best care, love and support we can provide. Every day they give you joy and we are here to make sure that when they are away from you we provide a happy and safe place for them. Our goal is to continually source new and exciting products and ideas from around the world to add to your pet's comfort.
We can't wait to meet you and your fur kid and welcome them to The Pet Pad family!